STUDIO POLICIES
THE WAITLIST ALWAYS MOVES!
Do not be deterred by the ‘Waitlist Only’ status for a class! Folks always late cancel, so there’s a good chance you’ll snag a spot. In order to add yourself to the waitlist, you must have an active membership or class credit in your account. If a spot opens up, you will be notified via email or text (you will need to opt in to both).
Adding yourself to the waitlist is the same as being admitted into the class. That means - if you’re on it, PLAN ON COMING TO CLASS.
The waitlist auto-fill cutoff is 12 hours. This means you will be added to the class roster automatically up to 12 hours before the class start time. You can remove yourself from the waitlist at anytime without a penalty. Once moved from the waitlist into the class, the reservation follows the standard 10 hour cancellation policy.
If at any point you can no longer make the class, please remove yourself from the waitlist so the next person can take your place.
YAY! We know a new workout/new studio can be intimidating, so we appreciate you trying us out! For your first class, please arrive 10-15 minutes before class so your instructor can give you a quick rundown of the machine + preview of the movements for the workout. Also, please make sure you bring the following:
- GRIP SOCKS! No grip socks? No worries! Socks are available for purchase in the studio
- Water (water refill station in studio)
- Towel (you’ll need it to wipe the sweat!)
An open-mind + willingness to try something new!
Yes! Of course, it is always advised to consult with a physician prior to beginning a new workout. Please let your instructor know ahead of class so they can recommend modifications for the workout.
We understand that life happens. Please try to arrive to class at least 5 minutes before we begin. Once class has started, your spot may be given to a waitlist client and you will be charged a no-show fee of $25.
All class cancellations need to be managed via the PIKE Lagree app or online. Our class cancellation policy is 10 hours before the start of class. If you cancel less than 10 hours before the start of class, you will be charged a $15 late cancel fee. We do not accept emails/calls/DMs to cancel your class reservation.
No. Please book in advance via our app.
While we love the Pilates method, Lagree is far from Pilates. Think of Lagree as a cross between Pilates + HIIT.